Privacy Policy

Your Personal Information Deserves Thoughtful Care.

Transparency is part of a considered shopping experience.

At Avelonew™, we recognize the importance of respecting the personal information you share when exploring our collection, placing an order, or contacting customer support.

This Privacy Policy explains what personal information may be collected through our online store, why it is processed, when it may be shared, and what choices or privacy rights may be available to you.

The term "Avelonew™" in this policy refers to Wuhan Yousheng Jiachuang Technology Co., Ltd., the business operating this online store.

This policy applies to personal information handled through our website, purchasing functions, customer communications, and related services.

Information We Process

Information Relevant to Your Experience.

The information processed depends on how you interact with the store and which features you choose to use.

Contact & Delivery Details

This may include your name, email address, telephone number, billing address, shipping address, and other information required to communicate with you or deliver an order.

Purchase & Order Information

We may process information about products ordered, quantities, prices, order status, transaction history, delivery preferences, returns, exchanges, and refunds.

Payment-Related Information

Payment processing providers may handle payment credentials, billing verification details, authorization information, and transaction records.

We may receive payment status, transaction references, and limited payment details needed to administer orders or investigate payment concerns.

Customer Support Communications

When you contact us, we may process the details you provide, including order references, questions, correspondence, and photographs relevant to a reported product or delivery issue.

Device & Website Activity

Depending on the technology enabled on our website, information such as IP address, browser type, device information, pages visited, approximate location, and website interaction data may be collected.

Account & Preference Information

If customer accounts, wishlists, or saved preferences are available, related account information may be processed to support those features.

How Information Is Obtained

Where Personal Information Comes From.

Personal information may reach us through several sources.

• Information you provide: Details entered during checkout, account registration, product inquiries, or customer support requests.
• Automatic website collection: Technical and usage information collected through website functions, cookies, and similar technologies.
• Service providers: Information received from payment services, shipping partners, fraud prevention services, and relevant ecommerce providers.
• Third-party integrations: Information associated with optional website features, where those features are enabled and processing is permitted.

We aim to limit the information requested to what is relevant for legitimate business purposes and the services involved.

Why Information Is Used

Supporting Your Shopping Journey.

Order Processing

Personal information is used to verify orders, coordinate inventory, process transactions, arrange shipment, and communicate essential purchase information.

Delivery & Fulfillment

Necessary delivery details may be shared with fulfillment providers and carriers so that purchased products can reach their intended destination.

Returns & Customer Assistance

Order and communication records help us review delivery concerns, product issues, return requests, replacement arrangements, and refund inquiries.

Store Operation & Improvement

Website usage information may be evaluated to understand how visitors navigate the store, identify technical problems, and improve product presentation and shopping functionality.

Security & Fraud Prevention

Certain information may be used to verify transactions, detect suspicious activity, protect customer accounts, and investigate security incidents.

Marketing Communications

Where permitted by law and supported by appropriate permissions or other valid legal grounds, contact information may be used for product updates, newsletters, or promotions.

Customers may exercise available choices regarding promotional communications.

Legal & Administrative Purposes

Information may be processed as necessary to maintain business records, meet legal obligations, respond to lawful requests, or resolve disputes.

Payment Information

Handling Payments Responsibly.

Our checkout experience may use specialized payment service providers to authorize and process customer transactions.

When you select a payment method, the relevant provider may process payment card information, billing details, and transaction verification data.

Avelonew™ may receive information needed to confirm payment, maintain purchase records, or manage refunds.

Payment data handling is governed by the actual checkout integration and the applicable provider's privacy and security practices.

Ecommerce Technology

Our Store Platform & Service Providers.

Our online store is intended to operate using Shopify ecommerce technology.

Where Shopify hosts and supports our store, it may collect and process information necessary to operate checkout, customer accounts, order records, website functionality, and related services.

Depending on the settings and features enabled, Shopify may process certain information for its own purposes under its applicable privacy practices.

We may also use service providers for payment processing, shipping coordination, customer support, website performance, and fraud prevention.

Information is shared with these providers when necessary for the relevant service or when otherwise permitted by law.

Information Sharing

When Information May Be Disclosed.

We do not treat customer personal information as a publicly available business asset.

However, personal information may need to be disclosed in specific circumstances.

• Shipping and fulfillment: Sharing relevant customer and address details with shipping partners.
• Payment services: Sharing necessary transaction information with authorized payment providers.
• Technology providers: Sharing data needed to host, maintain, or support website operations.
• Marketing providers: Sharing information where advertising or marketing tools are enabled and such sharing is permitted.
• Legal requirements: Disclosing information where required by applicable law or valid legal process.
• Business changes: Transferring relevant records as part of a lawful restructuring, acquisition, or other business transaction, subject to applicable safeguards.

The categories of service providers and data disclosures must reflect those actually used by the store.

Cookies & Similar Technologies

A More Functional Online Experience.

Cookies and related technologies may be used to help operate the website, maintain shopping cart functionality, remember preferences, measure site performance, and support selected analytics or advertising features.

Essential Technologies

These support functions such as checkout, site security, and maintaining necessary session data.

Analytics Technologies

Where enabled, analytics tools may help us understand how visitors interact with the store and identify opportunities for improvement.

Advertising Technologies

Where enabled, advertising tools may help measure campaigns or personalize promotional messages using browsing activity.

Depending on your location and applicable law, you may be offered controls over certain non-essential cookies.

Your browser may also provide controls to block or remove cookies. Restricting essential cookies can affect website functionality.

The actual cookies and consent controls used on the website should be disclosed accurately and configured in accordance with applicable requirements.

Advertising & Customer Preferences

Your Choices Matter.

If personalized advertising services are enabled, website activity and related identifiers may be processed by advertising partners, subject to applicable privacy requirements.

Certain privacy laws may treat particular advertising disclosures as a "sale," "sharing," or processing for targeted advertising, even when personal information is not exchanged for money.

Where such activities occur, eligible customers may have the right to opt out.

Customers may submit privacy-related requests using the contact information provided below.

Any additional opt-out mechanisms required by applicable law should also be made available on the live store.

Privacy Rights

Understanding Your Available Choices.

Depending on where you live and the laws applicable to the processing, you may have rights relating to your personal information.

Access

You may be entitled to request information about personal data we maintain about you.

Correction

You may be entitled to request correction of inaccurate personal information.

Deletion

You may be entitled to request deletion of eligible personal information, subject to applicable exceptions.

Data Portability

In certain circumstances, you may have a right to obtain a copy of personal data in a usable format.

Advertising Opt-Out

Where applicable, you may request to opt out of qualifying sale, sharing, or targeted advertising activities.

Objection & Restriction

Under applicable laws, you may have rights to object to or restrict certain processing activities.

Withdrawal of Consent

Where processing relies on your consent, you may be able to withdraw that consent without affecting the lawfulness of prior processing.

These rights are not absolute and may depend on legal conditions and exceptions.

Making a Privacy Request

How to Contact Us About Your Data.

To ask about your personal information or exercise an applicable privacy right, contact our support team.

Please explain the nature of your request and provide enough information for our team to understand which records may be relevant.

We may need to verify your identity before disclosing, correcting, or deleting personal information.

We will only request information reasonably necessary for the verification process.

Where required by law, an authorized representative may submit a request on your behalf, subject to appropriate authorization checks.

Requests will be reviewed and answered within the timeframes required by the applicable privacy law.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

Communication Preferences

Choosing Which Messages You Receive.

We may send transactional communications related to purchases, shipping, returns, security, or customer support.

These messages are important for administering your shopping experience and are separate from optional promotional communications.

Where marketing emails are offered, recipients may use the unsubscribe mechanism included in those messages.

You may also contact our support team regarding marketing communication preferences.

Choosing not to receive promotional messages will not prevent necessary order and customer service communications.

Information Security

Protecting Information in Our Care.

We recognize that personal information should be handled with appropriate care.

Our ecommerce and service arrangements are intended to use technical and organizational safeguards appropriate to the nature of the information processed.

Security controls may include restricted access, transaction verification, provider-managed security measures, and practices designed to reduce unauthorized access or misuse.

No online service or transmission method can be guaranteed completely free from security risk.

Customers should protect their account credentials and avoid sending confidential financial details through unsecured communication channels.

If you suspect unauthorized activity associated with your customer account or an order, please contact us.

Data Retention

How Long Information May Be Kept.

Personal information is retained for periods appropriate to the purposes for which it is processed and applicable legal obligations.

Relevant factors may include the need to complete transactions, maintain accounting records, administer customer requests, prevent fraud, resolve disputes, and comply with law.

Different categories of information may have different retention periods.

When information is no longer required for a legitimate purpose, appropriate deletion or de-identification measures may apply, subject to legal retention requirements.

International Data Processing

Information Across Borders.

Avelonew™ is operated by a company registered in Wuhan, China and serves customers through an online shopping environment.

Providing ecommerce services may involve service providers, payment processors, shipping partners, and technical systems located in more than one country.

As a result, customer information may be accessed, transferred, stored, or processed outside the country in which a customer resides.

Where cross-border transfers require particular legal safeguards, the applicable transfer arrangements must be established before processing.

Privacy protections and legal rules may differ between jurisdictions.

Children's Privacy

A Store Intended for Adult Customers.

Our online store is intended for individuals legally permitted to make purchases and manage commercial transactions.

We do not intend to knowingly collect personal information directly from children in circumstances where parental authorization is legally required and has not been obtained.

If a parent or guardian believes that a child has supplied personal information improperly, they may contact us to request appropriate review or deletion, subject to applicable law.

External Services

Third-Party Websites & Features.

Our store may use external services for payment, order assistance, authentication, analytics, or other ecommerce features.

Where you interact directly with a separate provider, that provider's own terms and privacy practices may also apply.

We encourage customers to review relevant provider disclosures when using an independent service.

We do not represent the privacy practices of unrelated third-party sites as being under our direct control.

Privacy Concerns

Questions, Concerns & Complaints.

If you believe your personal information has been handled incorrectly, please contact our team and describe the issue.

We will review the available details and respond according to the circumstances and applicable legal obligations.

Depending on your location, you may also have the right to submit a complaint or appeal to an appropriate privacy regulator or authority.

Nothing in this policy limits any non-waivable privacy rights available under applicable law.

Policy Updates

Keeping Our Privacy Information Current.

We may update this Privacy Policy to reflect changes in our store operations, technology, service providers, privacy practices, or legal requirements.

Revised information will be published on this page, together with an updated effective date where appropriate.

Where legally required, we will provide additional notice or obtain appropriate consent before applying material changes.

The policy in effect at the relevant time will be considered alongside applicable legal requirements.

Privacy Contact Information

We're Available to Assist.

For questions about this Privacy Policy, requests relating to your personal information, or privacy-related concerns, please contact Avelonew™ through the following details.

Please do not include passwords or full payment card information when submitting a privacy request.